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Retail Manager

Reference number: A4880119

Location: South Yorkshire

Would you like to manage a RSPB shop set in an old farm house based at the RSPB Old Moor nature reserve?

We are looking for an enthusiastic, motivated individual with excellent retail experience and people skills to lead our retail team of staff and volunteers. Your job will be to integrate and deliver all retail elements, delivering an exemplar customer experience for visitors to the shop, with the aim of maximising the income and profit at the RSPB store.

Our shop is situated in a beautiful farmhouse which sits at the heart of the nature reserve, providing the entrance way to nature walks, wildlife hides and a range of habitats. The retail team comprises of a retail manager and assistant manager, a retail assistant and several volunteers. Typical activities include welcoming customers, providing information and selling products such as bird food and feeders, optical equipment, books, gifts and food and drink, handling stock and filling shelves.

As retail manager you will develop and support your team to be the best they can, including recruiting and training staff and volunteers. You will work with your team to manage stock deliveries, stock takes and keep back office records, and organise staff and volunteer rota so that the shop is well-staffed 7 days a week. You will monitor financial success against targets, and oversee shop security.

The RSPB is supportive of a flexiable approach to their roles.

This role is exempt from the Rehabilitation of Offenders Act. You will be asked to declare both spent and unspent convictions and cautions at offer of employment stage.

Salary starting at

£19,602 - £21,236 per annum

Hours & contract information

Hours: Full time
Contract: Permanent

Closing date: 1 February 2019
Interview date: 8 February 2019

How to apply

Our role profile describes the key result areas and skills and experience needed for the role. Please make sure you include reference number A4880119 on your application.

Role Profile (Word 428Kb, requires Microsoft Word)

Application details (Word 30Kb, requires Microsoft Word)

Who to contact

For questions about this post
Joanne Hall-Light
joanne.hall-light@rspb.org.uk
01226 273788

Send application details to
Brigid Harrison
brigid.harrison@rspb.org.uk
The RSPB, Dearne Valley, RSPB Dearne Valley, Old Moor Lane, Wombwell, Barnsley, S73 0YF, 01226 273830