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Business Support Apprentice

Reference number: A6400319

Location: County Fermanagh

Lough Erne Landscape Partnership (LELP) aim to protect, promote and enhance the built natural and cultural heritage of the Lough Erne region. The successful candidate will be a key member of the Lough Erne Landscape Partnership (LELP) team, based at Waterways Ireland in Enniskillen. The Business Support Apprentice will support Lough Erne Landscape Partnership Team in delivering various projects as well as providing support with various workstreams supporting LELP project partners. Reporting to the Community Connections and Volunteer Manager the business support apprentice will assist in the delivery of the LELP Communications Plan for example assist with social media accounts, event planning and project activities. This role will enable candidates to gain a recognised NVQ qualification whilst gaining vital working experience.

Key Result Areas
To work to the NVQ Diploma Customer Service Apprenticeship standard applying knowledge and skills to achieve a successful outcome.
Become highly proficient in day to day tasks associated with the role.
Develop excellent communication skills both face to face and in writing to support the team to deliver a successful programme as part of the Lough Erne Landscape Partnership.
Work collaboratively with colleagues to ensure work is dealt with in good time and to a high standard.
Meet the standard expected within the RSPB competency framework.

Essential Qualifications
GCSE or equivalent in English and Maths Grades A-C

Essential Knowledge and Skills
Basic Microsoft Office knowledge
Oral and written communications skills to express themselves clearly
Demonstrates initiative to prioritise own work to meet deadlines
Customer Service focused
Attention to detail
Accurate keyboard skills
Interested in working in the heritage sector.

For further information on the role contact Heather Gott on 028 6632 1709 or if you require further information on the apprenticeship training please contact Kelly Donaldson on 028 6632 9858.

This role is covered by the Rehabilitation of Offenders Act. You will be asked to declare unspent convictions and cautions at offer of employment stage.

Salary starting at

In line with government apprentice rates

Hours & contract information

Hours: Full time
Contract: 12 month contract

Closing date: 4 April 2019
Interview date: 12 April 2019

How to apply

Our job information pack and accompanying role profile tell you all about the key result areas and the skills and experience needed for the role. Please make sure you include reference number A6400319 on your application.

Role Profile (Word 405Kb, requires Microsoft Word)

Job information pack (PDF 13189Kb, requires Adobe Reader)

Application details (Word 30Kb, requires Microsoft Word)

Equal opportunities form (Word 31Kb, requires Microsoft Word)

Who to contact

Send application details to
Heather Gott
Tel: 028 66327109 Mob: 07738116385
heather.gott@rspb.org.uk