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Car Park Attendant- 2 roles

Reference number: A2731019

Location: Ham Wall Reserve, Somerset

RSPB Ham Wall is one of the busiest, if not the busiest, RSPB reserve in the winter due to the spectacular starling murmuations of the Avalon Marshes. We are looking for two people to join our team to help control traffic and direct new arrivals to available car parking spaces, which makes a huge difference for the visitor experience. During the starling season on weekends and over the Christmas period car parking spaces are at a premium so you will be working as a team to ensure that all car parking space available is utilised.

The successful applicants must be able to work in a busy environment dealing with very high visitor numbers in a short period of time.

Zero hours contract between December and February. The post requires weekend working and working over the Christmas period (not including 24 - 26 December).

Due to the remote nature of the site own transport is required.

The skills/ experience you need
Essential:
• Approachable, with a friendly demeanour
• Problem solving
• Ability to working within a small team of staff and volunteers
• Confidence to initiate conversations with and talk to members of the public
• A desire to help people and exceed expectations through excellent customer care
• Ability to remain calm under pressure
• Willingness to undertake appropriate training and personal development

Desirable:
• Experience in defusing confrontational situations
• Experience of directing traffic
• Enthusiasm for wildlife and conservation

Please send in your application as soon as you are ready - we are actively recruiting and may draw the role to close when suitable applications are received. We look forward to hearing from you soon

Salary starting at

£8.21 to £8.33 per hour pro rata - Applicants should expect under normal circumstances to receive an offer at the bottom of the advertised range

Hours & contract information

Hours: Part time, As and when required
Contract: Fixed Term - 4 months

Closing date: 22 December 2019

How to apply

Our role profile describes the key result areas and skills and experience needed for the role. Please make sure you include reference number A2731019 on your application.

Role Profile (Word 135Kb, requires Microsoft Word)

Application details (Word 33Kb, requires Microsoft Word)

This role is covered by the Rehabilitation of Offenders Act. You will be asked to declare unspent convictions and cautions at offer of employment stage.

Who to contact

For questions about this post
Abbie Thorne
abbie.thorne@rspb.org.uk

Send application details to
Abbie Thorne
abbie.thorne@rspb.org.uk