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Visitor Counting Project Manager

Reference number: A3581219

Location: Flexible

This is an exciting time to join the RSPB. The Visitor Operations Consultancy is leading a step change in how we run visitor operations on our nature reserves and deliver the best experiences for our visitors. This role will play a key part in ensuring that we have the information we need at our fingertips, to make informed business decisions.

We are looking for a project manager to lead on the development of a national approach and roll out of a modern, streamlined visitor counting process across our nature reserves. Collating more accurate and consistently recorded visitor data in real time will assist our teams in making informed operational decisions and deliver exceptional visitor experience for visitors to RSPB nature reserves each year. As a result of this project we will have better understanding of how visitors use our sites, including peak visiting times, and an efficient system for our teams to work with.

You will drive this 12 month project, following the RSPB project management framework to ensure the project meets its objectives, supports strategic priorities and delivers on time and to budget.

About You

•You have the drive and determination to help roll out new ways of working and lead change.

•This project will involve working across different departments and across the UK so you will have experience of leading complex projects with multiple stakeholders.

•You thrive in taking on challenges with a positive, solutions focussed approach.

•You are a confident, inspiring and assertive leader who works collaboratively with others across multi-disciplinary teams.

•You will use your excellent communication skills and experience to persuade and influence a wide range of people and to produce clear communications to implement new procedures in how we record, collate and use visitor data.

•This role will provide leadership, direction and motivation for the project including delivery and supporting teams across UK operations.

If you would like to work with some of the most beautiful places in the UK, leading this project and making a significant contribution to our cause in saving nature, this could be the role for you.

Salary starting at

£25,463 to £27,585 per annum - Applicants should expect under normal circumstances to receive an offer at the bottom of the advertised range

Hours & contract information

Hours: Full time
Contract: Fixed Term for 12 months

Closing date: 29 December 2019

How to apply

Our role profile describes the key result areas and skills and experience needed for the role. Please make sure you include reference number A3581219 on your application.

Role Profile (Word 134Kb, requires Microsoft Word)

Application details (Word 33Kb, requires Microsoft Word)

This role is covered by the Rehabilitation of Offenders Act. You will be asked to declare unspent convictions and cautions at offer of employment stage.

Who to contact

For questions about this post
Lexi Hollinshead

Send application details to
Lexi Hollinshead