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Visitor Experience Officer

Reference number: A4370120

Location: Minsmere

Are you a great people person? Do you thrive on exceeding customer expectations? Are you passionate about wildlife and keen to share your knowledge with others?

We are seeking a Visitor Experience Officer to join our team running the wonderful Minsmere nature reserve in Suffolk.

We're looking for someone to who will work with our team of dedicated volunteers to develop and deliver inspiring encounters with nature through our programme of events and activities. You will have experience in a customer facing role and of working with volunteers. You will have great customer care skills and love to share your enthusiasm for nature with adults and children alike.
The post is part-time, based on two days a week, and you should be available for regular weekend and bank holiday working as well as occasional evenings so flexibility is essential.

If you are interested in working at this iconic wetland nature reserve and contributing to the vital work of the RSPB, then we would love to hear from you.

Salary starting at

£17,276 to £18,716 Per Annum Pro rata

Hours & contract information

Hours: Part time, 15 Hours per week
Contract: Fixed Term for 8 Months

Closing date: 23 January 2020
Interview date: 31 January 2020

How to apply

Our role profile describes the key result areas and skills and experience needed for the role. Please make sure you include reference number A4370120 on your application.

Role Profile (Word 149Kb, requires Microsoft Word)

Application details (Word 33Kb, requires Microsoft Word)

This role is exempt from the Rehabilitation of Offenders Act. You will be asked to declare both spent and unspent convictions and cautions at offer of employment stage.

Who to contact

For questions about this post
Matt Parrott
matt.parrott@rspb.org.uk

Send application details to
Sharon Arthurton
sharon.arthurton@rspb.org.uk