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Visitor Experience Assistant

Reference number: A5040220

Location: Ynys-hir Reserve

Would you like to work at one of RSPB Cymru's flagship reserves? Visitors come to our stunning Ynys-hir nature reserve in their droves every year to enjoy the vistas, wildlife and walks on offer.
Are you passionate about delivering the highest standards, a great communicator able to engage and inspire people, and motivated by achieving targets? Would you like to become part of a high performing team? Are you flexible and self motivated, and have a desire to succeed?
We welcome over 15,000 visitors and up to 1200 school children each year, have a busy Visitor Centre and run a programme of exciting events, carrying out important conservation work on our lowland wet grasslands, woodlands and other habitats such as peat bog and saltmarsh. Ynys-hir sits in the Dyfi estuary part of the only UNESCO designated Biosphere reserve in Wales.
We have a vacancy for a seasonal, part time Visitor Experience Assistant to work alongside the Visitor Experience Manager and wider face to face team to support and deliver our visitor experience vision. We are looking for someone with energy, enthusiasm and imagination to ensure that the reserve offers our visitors exceptional, inspiring and safe experiences and to help deliver the daily face-to-face welcome and engagement with visitors. Together you will take a lead in identifying opportunities for income generation within visitor experience, and play a critical role in the delivery of the reserve membership recruitment target.

The Post holder will be required to work every Sunday, Tuesday and Wednesday, occasional evenings and Saturdays, some flexibility is desirable. Driving licence desirable as is the ability to speak Welsh.

Please note the role profile for this position is a standard role profile and does not necessarily represent the all the work to be undertaken at Ynys-hir. When writing your application please detail how your skills match the role as described above.

Salary starting at

£16,010 to £16,252 per annum

Hours & contract information

Hours: Part time, 22.5 hours per week
Contract: Fixed Term - 6 months

Closing date: 8 March 2020
Interview date: 20 March 2020

How to apply

Our role profile describes the key result areas and skills and experience needed for the role. Please make sure you include reference number A5040220 on your application.

Role Profile (Word 137Kb, requires Microsoft Word)

Application details (Word 33Kb, requires Microsoft Word)

This role is covered by the Rehabilitation of Offenders Act. You will be asked to declare unspent convictions and cautions at offer of employment stage.

Who to contact

For questions about this post
Beverly Dimmock
beverly.dimmock@rspb.org.uk

Send application details to
Beverly Dimmock
beverly.dimmock@rspb.org.uk